The AVM approach to trainingAt AVM, we believe that training is not simply about teaching people how to press buttons. A vital addition of the purchase of equipment is building knowledge and usage, which will give you a faster return on your investment. We see it as our job to make people feel comfortable in front of video conferencing systems and integrated audio visual equipment. We create a relaxed and informal training environment where the emphasis is on communication, not technology. All participants are encouraged to get hands on with the equipment, ask questions and identify ways in which they personally can work more effectively as a result of what they learn. This is why AVM has built up a dedicated training department staffed by technically knowledgeable training professionals, not engineers and technicians. It is their skill at getting participants to relate to the medium that helps to create widespread usage and gets learning results with all levels of staff. Video Conferencing TrainingAVM has created a range of video conferencing training courses to ensure that you get the best value from your investment. The courses focus on more than simply teaching staff how to use the video conferencing equipment – they help to create the right infrastructure and attitudes to promote and inspire the widespread take-up of this communication tool so that video meetings are embraced into the organisation’s culture. Training is generally conducted over video. This creates a fully interactive learning experience as participants actively utilise the system and communicate with the trainer over video – thus practising and consolidating whilst learning, without the pressure of actually being in a meeting. This helps to build the confidence and skills of participants and helps them realise and deal with the differences encountered during a video meeting. Audio Visual TrainingOur Audio Visual training modules vary in content and can be aimed at any level - users, those setting up for meetings and/or support staff. All of the sessions are aimed at giving people a hands-on experience of the systems and their capabilities in a fun and relaxed environment, at whatever level they require and without the pressure of actually being in a meeting. The sessions are designed to help you ensure that usage is maximised - meaning that your company and its staff can make the most of the benefits of using the systems and that the company see a worthwhile return on their investment. We recommend onsite training - giving participants the benefits of having a trainer in the room which they will be using, guiding them through each piece of kit, taking away any mystery and incorporating thorough videoconferencing, system control or SMART Board training. Our aim is to ensure that each participant walks away with exactly what they need from each and every session, be they technophobes or happy to embrace technology and keen to learn the ins and outs – we are confident that even the most nervous of users will feel happy and comfortable after attending one of AVM’s Audio Visual training sessions. Training – what’s the benefit?1) Why do I need training? At AVM we believe that training is a vital addition to the purchase of equipment. Building knowledge and usage through training will give you a faster return on your investment. 2) What makes AVM’s training different? We see it as our job to make people feel comfortable in front of video conferencing systems and integrated audio visual equipment. We create a relaxed and informal training environment where the emphasis is on communication, not technology. All participants are encouraged to get hands on with the equipment, ask questions and identify ways in which they personally can work more effectively as a result of what they learn. In addition, our courses are flexible and can be aimed at whatever skill level is required, from adhoc users to technical support staff. 3) Do AVM offer both videoconferencing training as well as training on integrated audio visual systems? Yes, AVM offers a wide variety of courses covering both videoconferencing and audio visual kit (including SMART Boards, control systems, integrated board rooms and meeting rooms). We can also offer consultancy and bespoke training. All courses can be aimed at beginners through to experienced support staff. 4) Can I get training on kit not supplied by AVM? Yes, once the kit has been checked to be in good working order, we are happy to offer training. 5) Are the training sessions run onsite or at AVM’s offices? Videoconferencing training is generally run over video – allowing participants to practice using their own facilities while they learn. Audio visual training sessions are run onsite in order to allow participants to familiarise themselves with the kit which they will then go on to us. Please feel free to contact our training department, who will be happy to talk you through the options and match your requirements. 7) I don’t have much time – do I really need training? At AVM we believe that building knowledge and usage is a vital addition to the purchase of equipment – through take up of our training courses, you can ensure that understanding and usage are maximised, allowing for swift return on investment. Our courses start at an hour – which we believe to be a worthwhile investment in order to equip you with the knowledge and skills necessary to make the most of your original investment. 8) Training can be expensive – do I need it in addition to the kit I have purchased? At AVM we believe that building knowledge and usage is a vital addition to the purchase of equipment – through take up of our training courses, you can ensure that understanding and usage are maximised, allowing for swift return on investment. In addition, our courses are extremely reasonable and offer great returns for minimal investment. Our experience and knowledge enable us to fully satisfy our participants’ requirements – be it for beginners or support staff, we aim to ensure that the sessions are aimed at the appropriate level, meaning that there is value in the training for even the most experienced of support staff. 10) Are AVM’s training courses run by engineers?
The full range of available training courses is detailed in our Training brochure – please contact us directly for further information and to request a brochure. We also believe in taking a flexible approach to ensure that our clients’ are getting exactly what they need - so if there are certain aspects you’d like us to focus on which aren’t fully satisfied by our standard modules, we’d be happy to work with you to put together bespoke training sessions in order to fully support you in rolling out your AV and video conferencing solutions. |